Last Updated: November 2026
Legal & Compliance Directory

Terms of Service & Store Policies

Official legal agreements governing player rights, webstore operations, refund policies, and data privacy across the SunForge network.

Store & Transactions

Terms of Sale & Store Refund Policy

Ref: #terms-of-sale

STRICT NO-FIAT REFUND POLICY (SOLAR SHARDS RESTITUTION ONLY)

All virtual purchases (Ranks, Solar Shards, Keys, Cosmetics) are final and non-refundable in real-world fiat currency (IDR, USD, EUR, etc.). If an approved exception or technical billing issue occurs, refunds are issued strictly as In-Game Solar Shards. No real money will be refunded.

Zero Fiat Cash RefundsNo fiat currency or bank payouts under any circumstance.
Solar Shards Restitution OnlyRestitution strictly issued as in-game Solar Shards.
Chargeback Fraud BanUnilateral disputes trigger permanent ban & Tebex blacklist.

Essential purchasing rules, Tebex Merchant of Record processing, and our strict in-game-only refund policy.

1. Merchant of Record & Payment Processing

All orders placed on the SunForge Store are processed and fulfilled by Tebex Limited (acting as the Merchant of Record). Tebex handles payment verification, anti-fraud checks, tax compliance (VAT/GST), and receipt issuance. By purchasing virtual items, you agree to Tebex Terms and Conditions in addition to SunForge server policies.

2. Nature of Digital Virtual Goods

All items sold on the SunForge Webstore - including virtual ranks (Ember, Dawn, Aurum, Zenith, Eclipse), Solar Shards, cosmetic effects, and claim upgrades - are intangible digital assets. Delivery occurs automatically and immediately to your designated Minecraft username upon confirmed payment authorization.

3. Strict No-Fiat Refund Policy

Due to the instantaneous consumption and perpetual binding of digital assets to Minecraft player profiles, WE DO NOT PROVIDE CASH OR FIAT CURRENCY REFUNDS UNDER ANY CIRCUMSTANCES. Purchases made using credit cards, debit cards, PayPal, bank transfers, or Indonesian e-wallets (QRIS, GoPay, OVO, Dana) cannot be reversed or paid back in real-world currency.

4. Restitution via In-Game Solar Shards Only

If an extraordinary technical malfunction occurs (such as a verified double-charge or an unresolvable delivery bug) and is formally approved by SunForge Management, any approved restitution will be issued SOLELY in the form of equivalent In-Game Solar Shards credited directly to your registered Minecraft account. Under no circumstance will bank transfers, gateway cash payouts, or fiat reversals occur.

5. Chargeback Penalties & Global Blacklist

Opening an unauthorized chargeback, dispute, or payment claim with your bank or PayPal is strictly considered fraud. Any Minecraft account linked to an open chargeback will immediately be permanently banned from SunForge and added to the Tebex Global Ban Network, permanently revoking access to over 10,000 community servers worldwide.

Platform Rules

Terms of Service & Player Agreement

Ref: #terms-of-use

Rules governing access to the SunForge Minecraft server, web portal, Discord guild, and account conduct.

1. Acceptance of Terms

By connecting to the SunForge network (sunforge.cc), browsing our website, or participating in the SunForge Discord, you expressly agree to be bound by these Terms of Service, the Code of Honor (/rules), and all staff instructions.

2. Account Security & Player Responsibility

You are solely responsible for the security and actions taken through your Minecraft account. Compromised accounts, shared passwords, or actions taken by third parties on your device remain your liability. Account selling, trading in-game assets for real-world currency (RMT), and unauthorized credential transfers are strictly prohibited.

3. Fair Play, Exploits & Cheating

Using modified Minecraft clients that offer unfair advantages (e.g. speed, flight, killaura, X-Ray, packet manipulation, or auto-clickers) will result in immediate disciplinary action up to a permanent ban. Exploiting server duplication glitches or destabilizing server performance carries a zero-tolerance policy.

4. Gameplay Balance & Season Wipes

SunForge reserves the right to rebalance gameplay features, alter custom recipes, adjust weapon attributes, or initiate scheduled seasonal world wipes to maintain community health and competitive vitality. Virtual ranks and permanent store entitlements will be restored or compensated across seasons in accordance with release notes.

Data Protection

Privacy & Data Protection Policy

Ref: #privacy-policy

Transparent disclosures regarding data collection, game telemetry, transaction logs, and security.

1. Information We Collect

We collect only essential information required to deliver high-quality multiplayer services: Minecraft Username, Mojang UUID, network IP address upon connection (retained for anti-DDoS and anti-alt evasion security), hardware identifiers generated by anti-cheat systems, and Discord user IDs for community role synchronization.

2. Payment Data Isolation

SunForge does NOT collect, view, or store payment card numbers, bank credentials, or CVV codes. All financial processing occurs externally through PCI-DSS compliant checkout gateways managed by Tebex Limited and verified merchant partners.

3. Zero Data Commercialization

We do not sell, rent, monetize, or trade player personal information to marketing brokers, third-party advertisers, or analytics corporations. Data is utilized exclusively for server operations, cheat mitigation, and community protection.

4. Data Access & Deletion Rights

Players may request access to their telemetry logs or request the complete deletion of non-essential profile data by contacting our compliance office at contact@nexostudio.fun.

Legal Inquiries & Dispute Resolution

Need Transaction or Privacy Assistance?

The SunForge compliance team is available to assist with billing discrepancies or data requests before taking unilateral action.

Email ComplianceDiscord Support